Help Center | Routinely

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Getting started

Get started with RoutinelyCreate an account and set up your first useful plan.
Reset your password or sign back inRecover access when you forgot your password.

Why do I have to finish First Rhythm before planning?Why the app asks about sleep and commitments before building a day.
Why is a commitment locked in my plan?Understand fixed time, flexible work, and where to edit each one.
Why does Routinely ask me to review a new plan?Understand proposed shifts, approval, and plan changes.
Why is a task or routine still unallocated?What it means when there is no suitable open time.
What is the difference between Do-Date and Due-Date?Choose a day to work or a deadline to finish.
Why does a short focus session have no break?How Routinely chooses a break pattern for focus time.

Set or change planning boundariesProtect sleep, routines, meals, movement, and fixed commitments.
Use Home to handle today’s planFollow the current timeline and handle changes during the day.
Add and manage a taskCapture work, give it a date, and mark it complete.
Add an event to your scheduleCreate a one-time commitment in Routinely.
Why did a meal or movement block appear beside my event?Understand a current limit in automatic routine matching.

Start and finish a focus sessionPick a duration, work on a task, and take a break.

Import a Google or Apple calendarChoose calendars and bring existing events into Routinely.
Choose reminders and pause them for vacationControl notification preferences and quiet time away.
Why can’t I edit an imported calendar event here?Keep the original calendar in control of synced event details.
What happens when I hide an imported event?Hide a synced event here without deleting the original.
Why doesn’t an all-day event block my whole day?Choose whether an imported all-day event affects planning time.
Do I have to connect a calendar?Plan manually if you prefer not to import events.
Why does my calendar say connected but import pending?Finish choosing calendars after account connection.
Why did a reminder not arrive?The usual reasons a reminder is quiet.

Connect with someone and share a planInvite a person and plan time together.
Change or remove a shared planKnow what happens when plans change for two people.
Can I make a shared plan with a group?What Connect supports at launch.
Does a Connect invitation include membership access?Separate planning invitations from access codes.

View or manage your subscriptionSee your plan and open Apple subscription management.
Restore a purchase or redeem a codeRecover membership access after reinstalling or changing devices.
Why is creating or editing locked?What read-only mode means for your saved information.
Why does access change when I’m offline?How Routinely uses the last verified access state.
Why is one plan selected, and where are the others?Find monthly and six-month options, and check trial eligibility.

Privacy, analytics, and your planning dataFind the privacy policy and control optional product analytics.
Permanently delete your accountDelete your profile and planning data, and handle any Apple subscription separately.
Are Routinely emails the same as reminders?Choose optional email updates separately from in-app reminders.

If a focus timer looks wrongCheck a timer that stopped, disappeared, or did not update.
Fix missing or stale calendar eventsRefresh a calendar connection or change imported calendars.
Troubleshoot a general app problemUseful checks before you contact support.
My approved flexible time moved unexpectedlyCheck a changed plan after another review or refresh.

Still stuck? Email support@getroutinely.app. We aim to reply within 3-5 business days.