Troubleshooting
Troubleshoot a general app problem
Useful checks before you contact support.
Direct answer
Update Routinely, check your connection, close and reopen the app, then try the action again.
Step by step
- Confirm your iPhone has an internet connection and Routinely is up to date.
- Close and reopen Routinely, then retry the action once.
- Check the more specific calendar, purchase, or focus guide if the problem belongs to one of those areas.
- If it still fails, email support with the screen name, what you expected, what happened, your iPhone model and iOS version, and a screenshot if safe to share. Never include passwords.
Related articles
Still need help? Reach us at support@getroutinely.app.
