Troubleshooting
My approved flexible time moved unexpectedly
Check a changed plan after another review or refresh.
Direct answer
Review the current plan before accepting another proposal. Unexpected movement of previously approved flexible time should be reported.
What to do
- Open the plan review and compare the proposed times with the plan you accepted.
- Do not approve a change that would disrupt a time you meant to keep. Check whether a fixed event or boundary changed.
- If a flexible routine moved without an expected reason, email support with the date, previous time, new time, and what action preceded it.
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Still need help? Reach us at support@getroutinely.app.